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Creative Solutions to help HR Managers and Internal Communications Managers engage and connect with employees
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    • Why employee engagement is crucial to a company’s success?

      Posted at 3:08 pm by Bill Shirk, on April 5, 2017

      Why Employee engagement is crucial

      So why is employee engagement such a key factor in the prosperity of a business? Businesses where the employees are engaged outperform those that don’t. For example, companies with engaged employees are:
      More profitable
      Have better customer ratings
      Higher productivity
      Better quality
      Less turnover
      Less absenteeism
      Fewer mistakes
      Fewer safety incidents
      More organized
      Higher shareholder returns
      Have trust in company leadership
      Invest in communications to their workforce

      Do you have any idea of how many workers are disengaged at businesses around the world? Depending on which research or study you read, you’ll find numbers as high as 70 percent. These employees are considered as not engaged or actively disengaged at work.

      What causes low employee disengagement?

      Disengaged employees are:
      Doing the wrong job or in the wrong role
      Feel that their job isn’t import to the company
      Don’t think that they are making meaningful contributions to the company
      Don’t feel that they are valued, recognized or rewarded for their job
      Don’t understand the company’s mission or values
      Do not trust leadership
      Receiving poor internal communications from leadership and management

      It’s obvious that more business leaders need to consider employee engagement as the number one objective for their company’s success.

      The best business leaders make it a priority to engage their employees through various communications channels. They are committed to incorporating communications as a strategic business decision to reinforce and recognize the importance of employee engagement.

      After all, if employees are a company’s biggest assets, then communications has to be the most important tool for leaders to increase employee engagement.

      Bill Shirk is a principle at Think Tank and specializes in creating customized communications solutions that engage, educate, and energize employees. Want to learn more about how employee engagement and communications can impact your company? Reach out to us.

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    • 3 tips to help your internal communications connect and engage with the multi-generational workforce.

      Posted at 10:41 am by Bill Shirk, on January 9, 2017

      multi_generational-group

      The dynamics of today’s workforce are changing. The Boomer generation is delaying retirement and more Gen Xers are moving into leadership roles.

      genlaborforcecomposition1And, have you noticed that there are more and more articles about Millennials in the workforce? With more older generation workers retiring each year, mainly the Silents, Millennials now make up more than one-third of today’s workforce.

      Millennials have surpassed Gen Xers as the largest generation in the labor force.

      According to Pew Research, more than one-in-three American workers today are Millennials (adults ages 18 to 34). This milestone happened in the first quarter of 2015 when Millennials surpassed Generation X to become the largest share of the American workforce or more than 53.5 million. The Millennial workforce had already surpassed the Boomers in 2014.

      genlaborforcecompositionstacked11. Create a communications plan for the multi-generational workforce.

      With such a diverse workforce, there is no one-size-fits-all method for an internal communications plan. The most effective solution is to develop a plan that includes multiple communication channels.

      A multi-channel strategy allows employees to choose how they want to receive their information and when they want to view it.

      2. Understand which communication tactics work best for each generation.

      Each generation is motivated by different communication tactics. While Millennials are the primary users of social media, the internet and mobile access, Gen Xers want visual communications versus reading and tend toward short and simple instant messaging. Boomers prefer talking face-to-face or phone communications and want the details on important decisions.

      Your multi-channel plan should include some of the following tactics:

      – Town hall meetings

      – One-on-one meetings

      – Company intranet posts

      – In-home mailings

      – Webinars

      – Microsites

      – Podcasts

      – Instant messaging

      – Text messaging

      – Emails

      – Video conferencing

      – Blogs

      – Social networks such as Facebook, LinkedIn, Instagram

      – Internet bulletin boards

      – Video presentations

      – Brochures

      – Newsletters

      – Infographics

      3. Use technology to enhance internal communications.

      Using social media channels to engage and communicate with employees is highly effective and should be an essential part of your communications plan. Plus, social media allows two-way communications while making communicating easy, fun and engaging for employees.

      In addition to social media, consider using a mobile app.

      Mobile apps are becoming very popular as well as a high-priority communications and engagement tool. A mobile communication app like Sparrow can integrate with an existing Intranet, is easy-to-use and users can register securely with their personal email address. Sparrow can provide instant communications to the entire workforce 24/7. Sparrow will also allow you to measure the effectiveness of your communications and allow users to collaborate and make comments. Finally, most mobile app licensing is far less expensive than email licensing. So you can securely connect the entire workforce for a lot less.

      It’s time to get your multi-generational workforce connected and engaged. Eliminate the communication barriers and acknowledging the generational differences and you’ll have happier customer, employees and a more profitable company.

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    • Recent Posts

      • Why employee engagement is crucial to a company’s success?
      • 3 tips to help your internal communications connect and engage with the multi-generational workforce.
      • Why leadership messaging should be a crucial employee engagement tool in your internal communications plan.
      • Why employee profile stories should be part of your next communications program.
      • 4 things you can do to connect and engage the non-desk workforce.
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    • The Author

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      When he’s not creating employee engagement programs or blogging on brain-xchange, Bill likes to golf, garden, and play fetch with his cat, Pepper. His all-time favorite pastime: ice cream.

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  • Recent Posts

    • Why employee engagement is crucial to a company’s success? April 5, 2017
    • 3 tips to help your internal communications connect and engage with the multi-generational workforce. January 9, 2017
    • Why leadership messaging should be a crucial employee engagement tool in your internal communications plan. November 15, 2016
    • Why employee profile stories should be part of your next communications program. October 25, 2016
    • 4 things you can do to connect and engage the non-desk workforce. October 14, 2016
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